Skip to content
Eliava Travel Ops, home
Offer 02 / 05 · Build

Put the plan Into your tool

I build one kind of trip in your tool, from first inquiry to welcome home. You approve every client email. You get a walkthrough and 14 days of help after go-live.

01 / Now and after

Turn a good idea into a routine that runs.

Now

The process lives in you

You know what should happen. The dates, emails and next steps still run on your memory.

After

Your tool carries more

One kind of trip runs the way you work. Client emails, payment dates and tasks are set in your tool.

02 / How it goes

One real trip, built from start to finish.

  1. 01Start with the questions

    Tell me the kind of trip, the tool and the problem. If the build needs scoping, I'll send a link for a short call.

  2. 02Written plan

    I map the emails, the dates and the steps that still need your OK.

  3. 03Build

    I set it up in your tool. Emails are written from ones you've already sent.

  4. 04Walkthrough

    I show you how it works, what stays manual, and what to watch.

  5. 0514 days of help

    Ask anything for 14 days after go-live while you use it.

From plan to live

Start with the questionsWritten planBuildWalkthrough14 days of help

03 / Included

Every part tied to the same trip.

  1. 01 / Trip flow01 / 04

    One trip Start to end

    One kind of trip, from first inquiry to welcome home.

    Stages / Dates / Owners

    The next step should not depend on memory.

    Stages
    The main points of the trip are set in your tool.
    Dates
    Each step is tied to the right date.
    Owners
    Each step has a clear owner when it moves.
  2. 02 / Emails02 / 04

    Your Words

    Client emails written from ones you've sent, not generic template copy.

    Your voice / You OK first

    Your tool sends it. You OK it first.

    Drafts
    Written from emails you've already sent.
    Timing
    Each email tied to the right point in the trip.
    Approval
    Nothing reaches a client until you say yes.
  3. 03 / Tasks03 / 04

    Dates and Checks

    Repeat work goes where you and your assistant can see it.

    Payments / Documents / Follow-up

    Every routine task has a start and a finish line.

    Payments
    Final payment dates are set from each booking.
    Checks
    The steps that need a review have a clear spot.
    Follow-up
    Repeat steps are on a list, not in your head.
  4. 04 / Handoff04 / 04

    Know how It works

    You keep the setup, the walkthrough and the written steps.

    Walkthrough / Written steps

    You see what runs, when and why.

    Walkthrough
    I show you how the finished setup works.
    Written
    You keep plain written steps for the process.
    Questions
    You have 14 days for questions after go-live.

04 / Price and fit

Build one trip well before you build more.

Price

From $1,175

About 3 weeks for one kind of trip. Moving to a new tool, like Tern? Priced after I review your answers.

Good fit

  • You use Tern, TravelJoy or Travefy and want one trip flow built well.
  • You want it built around how you already work.
  • You want to understand the setup, not just receive it.

Not a fit

  • You want every kind of trip rebuilt at the base price.
  • You need a full move to a new tool. That is quoted on its own.
  • You want client emails to go out without your OK.

05 / You keep

The build keeps working after I step back.

  1. One kind of trip running in the tool you already use.
  2. Client emails you approved, tied to the right points in the trip.
  3. Payment dates, deadlines and repeat tasks set for that trip.
  4. A walkthrough and written steps for the finished setup.
  5. 14 days of questions after go-live.

Your clients need your judgment.Your back office shouldn't need all of it.

If you're still checking every task, fixing every handoff and remembering every exception, the business is still running through you.

Tell me what's stuck